Ratings & Reviews

Overall Rating

5
(11 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Kimberly K. - |Recommended: YesPalms Of Monterrey — I really enjoy living here .
response from property -We are so happy that you decided to join the Palms of Monterrey community!
submitted by Georgina C. - |Recommended: YesResident Experience — Great place, great maintenance team and great overall experience.
response from property -Thank you for the great review! We will make sure that our maintenance and leasing teams know about your positive experience!
submitted by Peter L. - |Recommended: YesI Went To A Lot Of Places I Went To This Is One Of The Best Places And Compatible To A Lot Of New These Places That I Want To Charge You 3,000. — . I'm moving went in well the leasing agent was excellent the property manager was excellent they took in my service dog with no problem. All I can tell you is this will probably be my last place I'm not going anywhere else. Family life kids they got great pool they got food trucks, they have some time entertainment for the residents. I'm a disabled first responder and all I can say that they treated me well and they understood my disability and they took care of me 100 . That's from all the way from the property manager down to the groundskeeper. God bless you guys and hopefully we're all be friends for as long as God wants us to be.
response from property -We appreciate your kind words! We're grateful that you're part of the POM community and look forward to a long relationship with you and your family!
submitted by Jennifer M. - |Recommended: YesBest Rental Community In Lee County — The community is so well-kept, has amazing amenities, friendly staff and the price is comparable to most rental communities, however, this is by far the best-kept and the interior of the unit is way more spacious than any other I've seen
response from property -Thank you, thank you, thank you for the kind words! We will make sure that the entire POM team knows how much you love it here!
submitted by Daniel E. - |Recommended: YesBeautiful — Beautiful place to live. Staff is outstanding Enjoy the food trucks and holiday festivities.
response from property -We appreciate your recognition of our staff and resident functions. Kelli, the property manager, loves planning the resident activities! She puts a lot of time and energy into organizing them, and we have a great team to bring her plans to life. See you at the next event!
submitted by Jessica B. - |Recommended: YesGreat Apartment — Spacious, nice amenities, and really understanding property management office. Would definitely recommend this place.
response from property -Thank you so much for recognizing our team! Thank you, too, for being a part of our POM community!
submitted by Cindy F. - |Recommended: YesWonderful Community — I moved to Palms of Monterey about a month ago. Kelly, who is the manager of the community has made sure it was a smooth move and made sure everything was ready for me and what wasn’t ready. They got attended to right away. The maintenance crew has been great. The two younger guys absolutely wonderful to have come to my house. Tulio was the apartment consultant that showed me around to each unit when I was anticipating moving there and he has absolutely stood by everything he promised me and when I have a question or something for him, he immediately calls me back and takes care of it. I really feel like I have allies with Kelly and Tulio at the management office. When you have a good manager and good apartment advisors like they do it make sure living in your life so much better cause sometimes living in an apartment isn’t good but I can tell you it’s not like an apartment at all. It’s like you have your own place and it’s quiet and a lot of people have been there many years, and that speaks for itself. Thank you, Kelly and Tulio
response from property -Thank you for sharing your positive experiences at POM! We will make sure that Kelli, Tulio, and the maintenance team know how much you appreciate them. Thank you for being a member of the POM community!
submitted by Jenny W. - |Recommended: YesFantastic — This place is amazing Beautiful place to live The grounds are immaculate, the pools make it feel like a resort. Ten minute drive to the beach Fantastic place
response from property -Thank you, Jenny! We, too, like that you can hang out at the pool or make a quick drive to the beach. Like you said, "Fantastic!"
submitted by LINDA E. - |Recommended: YesWe Have A Few Maintenance Issues Upon Move We Will To A Maintenance Request For — Staff here is great. Love the complex and some maintensnce I will address. Do glad we moved here
response from property -Thank you for the great review, we appreciate you choosing to live here at Palms of Monterrey.
submitted by Kirstan W. - |Recommended: YesFamily Community — I moved to the POM in October and rented on the 2nd floor. Then unexpectedly became disabled in January and unable to walk up and down the stairs. I had to call the fire department and ambulance for a “lift assist” just to leave my apartment home. The office staff were all very helpful and kind. They transferred me to a ground floor unit as soon as one became available and made the move seamless. While at home getting physical and occupational therapy, daily…I would sit and watch individuals as well as families walking their dogs, riding bikes, swimming and even setting up picnic lunches on the grounds. It was just the motivational activities that I needed to see and I couldn’t be more happy to be a part of this community. We oftentimes don’t even look to see what is happening outside of our own homes and in our neighborhoods. I know prior to this diagnosis I never did. So I just wanted to share my positive experience to let others know what a really great place this is to call HOME.
response from property -Kirstan, we are glad we could accommodate you to the first floor. Enjoy your new home.
submitted by Xaina M. - |Recommended: YesGreat Place To Live — Love this place

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Palms of Monterrey, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Palms of Monterrey, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose